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AccorHotel

Posted 3 days ago · via jobs.smartrecruiters.com

Guest Services

Salary
Not stated
Experience
1–2 years
Location
Makkah
Job type
Full-time

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About the job

This is a guest services role at an AccorHotel property in Makkah, handling guest requests, communications and coordination with hotel departments, including night-shift front office support. Candidates need 1-2 years of guest-facing or front office experience, strong English, and Opera PMS or Microsoft Office skills. The posting does not state pay or benefits.

You need

  • Minimum 1-2 years in Guest Services, Front Office, Call Centre, PBX or similar guest-facing role, preferably luxury or lifestyle hotel
  • High school diploma or higher; hospitality qualification preferred
  • 1-2 years guest services, front office, call centre or PBX experience
  • Excellent spoken and written English
  • Proficiency in Microsoft Office and Opera PMS
  • Strong coordination, attention to detail and guest confidentiality

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