Need to check your DU balance quickly? The fastest way is to dial *135# from your DU SIM and press call — your remaining balance appears on screen within seconds, no internet required.
Table Of Content
- DU Balance Check — Quick Reference (All Methods)
- Method 1: Check DU Balance Using USSD Code *135# (Fastest)
- Method 2: Check DU Data Balance Using *102#
- Method 3: Check DU Balance by SMS
- Method 4: Check DU Balance in the DU App (Most Detailed)
- Method 5: Check DU Balance Online via Website
- Method 6: Call DU Customer Care (155)
- Checking DU Balance for Postpaid Users
- DU Balance Check Not Working? (Troubleshooting)
- Related Guides on Urban Emirates
- Frequently Asked Questions
- What is the DU balance check code?
- Is checking DU balance free?
- Can I check DU balance without internet?
- Can I check DU balance while roaming?
- How do I check DU data expiry?
- How do I check DU balance for postpaid?
- What SMS do I send to check DU data balance?
- Final Summary
Whether you are prepaid or postpaid, this guide covers every method to check your DU balance, data usage, and expiry details in 2026 — including codes most people do not know about.
DU Balance Check — Quick Reference (All Methods)
| Method | Code / Action | Works For | Internet? | Best For |
| USSD Code | Dial *135# | Prepaid & Postpaid | No | Fastest check |
| Data Balance Code | Dial *102# | Prepaid | No | Data only check |
| SMS — Credit | Send BAL to 1355 | Prepaid | No | Quick text check |
| SMS — Data | Send DATA to 1355 | Prepaid | No | Data balance only |
| DU App | Login → Dashboard | Prepaid & Postpaid | Yes | Full account view |
| Website | du.ae/myaccount | Prepaid & Postpaid | Yes | Billing & history |
| Customer Care | Call 155 | All users | No | If other methods fail |
Method 1: Check DU Balance Using USSD Code *135# (Fastest)
This is the go-to method for most DU users in the UAE — fast, free and works even with zero balance.
- Open your phone dial pad
- Dial *135# and press the call button
- Wait 2–3 seconds for the flash message
- Your current balance, data and expiry details appear on screen
Pro Tip: *135# works for both prepaid and postpaid users. No internet connection needed and it does not deduct any balance.
Method 2: Check DU Data Balance Using *102#
This is a lesser-known but very useful code specifically for checking your remaining internet data — separate from your main credit balance.
- Open your phone dial pad
- Dial *102# and press call
- Your remaining data (MB/GB) and exact expiry date and time will appear
This code is ideal when you only want to know how much data is left on your current plan without going through the full *135# menu.
Method 3: Check DU Balance by SMS
Prefer a text message? DU supports multiple SMS commands to check different parts of your account:
| What to Check | SMS to Send | Send To |
| Credit balance | BAL or Balance | 1355 |
| Data balance | DATA | 1355 |
| Credit top-up info | CREDIT | 1355 |
| Postpaid rewards | REWARDS | 1233 |
DU will reply with your balance details within seconds. This method is particularly useful on older phones or when you have a weak signal.
Method 4: Check DU Balance in the DU App (Most Detailed)
For a complete picture of your account — data, calls, SMS, expiry dates and active plans — the DU app is the best option.
- Download the DU app from App Store or Google Play
- Log in with your registered DU mobile number
- Your main balance, data usage and active plans appear on the home dashboard
- Tap on any section for a detailed breakdown
The DU app also lets you set data usage alerts, recharge directly, activate plans, and manage roaming — all in one place. Highly recommended for regular users.
Method 5: Check DU Balance Online via Website
If you are on a computer or managing multiple DU numbers, the online portal gives you full billing visibility.
- Visit du.ae/myaccount
- Log in with your mobile number and password
- View your balance, active bundles, usage history and upcoming charges
This method is best for postpaid users who need detailed billing information or want to download invoices.
Method 6: Call DU Customer Care (155)
If none of the above methods work — for example, your SIM is inactive or USSD is failing — contact DU directly.
- Dial 155 from your DU SIM
- Follow the IVR menu options
- Select balance inquiry or speak to a live agent
Customer care is available 24/7. Have your Emirates ID or account number ready for verification.
Checking DU Balance for Postpaid Users
Postpaid users do not have a traditional credit balance — instead you track usage against your monthly plan. Here is what to use:
| What to Check | Method | Code / Action |
| Data usage & remaining | USSD | *177# |
| Billing cycle details | DU App | Login → My Account |
| Rewards & points | SMS | Send REWARDS to 1233 |
| Full bill details | Website | du.ae/myaccount |
DU Balance Check Not Working? (Troubleshooting)
If you are having trouble checking your balance, here are the most common fixes:
No network signal: Move to an area with better coverage and try again.
Incorrect code: Double-check you dialled *135# or *102# correctly.
SIM inactive or expired: If your SIM has not been recharged for 90+ days, it may be suspended. Visit a DU store with your Emirates ID.
Roaming issues: USSD codes may not work outside UAE. Use the DU app on Wi-Fi instead.
Phone restart: Toggle flight mode on and off, or restart your device to refresh the network connection.
Related Guides on Urban Emirates
- DU Prepaid Data Plans UAE — Complete 2026 Guide
- DU Unlimited Data for 1 Day — Price, Code & Options
- How to Check Your DU Number in UAE
- Etisalat vs DU: Which SIM is Better in UAE?
Frequently Asked Questions
What is the DU balance check code?
Dial *135# to check your main balance. Dial *102# to check your remaining data balance specifically.
Is checking DU balance free?
Yes. Dialling *135#, *102#, sending SMS to 1355, and using the DU app are all free. No credit is deducted.
Can I check DU balance without internet?
Yes. The USSD codes (*135# and *102#) and SMS methods all work without internet connection.
Can I check DU balance while roaming?
USSD codes may not work outside UAE. Use the DU app on Wi-Fi or call 155 for reliable access while abroad.
How do I check DU data expiry?
Dial *102# — it shows your remaining data and the exact date and time your plan expires.
How do I check DU balance for postpaid?
Dial *177# for data usage details, or log into the DU app or du.ae/myaccount for full billing information.
What SMS do I send to check DU data balance?
Send DATA to 1355. You will receive an SMS showing your remaining data allowance.
Final Summary
The fastest way to check your DU balance in UAE is by dialling *135#. For data-specific checks, *102# gives you a more focused result including your exact expiry time.
For full account visibility — active plans, usage history, recharge options — the DU app is the most complete tool available. Download it once and you will rarely need any other method.
