AccorHotel
Guest Relations Executive
- Salary
- Not stated
- Experience
- 2–3 years
- Location
- Dubai
- Job type
- Full-time
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About the job
This is a guest relations role at a luxury hotel in Dubai, acting as the main link between guests and hotel departments, greeting arrivals, handling VIP requests and complaints. Candidates need 2-3 years of five-star hotel or front office experience, fluent English, and a PMS such as Opera. The posting does not state salary or benefits.
You need
- Minimum 2-3 years in guest relations, front office, or customer service within a luxury five-star hotel or hospitality environment
- 2-3 years guest relations, front office or customer service in a luxury five-star hotel
- Fluent English, written and verbal
- Experience with PMS such as Opera or similar
- Experience handling VIP guests and complaints
- Flexibility to work rotating shifts, weekends and public holidays
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