Forgot your DU number in UAE? The fastest way to find it is to dial *116# from your DU SIM and press call — your mobile number appears on screen instantly, no internet or balance needed.
Table Of Content
- DU Number Check — All Methods at a Glance
- Method 1: Dial *116# — Fastest & Most Reliable
- Method 2: Send SMS to 1355
- Method 3: Check DU Number in the DU App
- Method 4: Check via Phone Settings
- For Android
- For iPhone
- Method 5: Check via WhatsApp
- Method 6: Call a Friend or Contact
- Method 7: Call DU Customer Care (155)
- What Does a DU Number Look Like?
- DU Number Check Not Working? (Troubleshooting)
- Related Guides on Urban Emirates
- Frequently Asked Questions
- What is the DU number check code?
- Is checking your DU number free?
- Can I check my DU number without internet?
- Can I check my DU number while roaming?
- How do I check my DU number for a postpaid SIM?
- What if my DU number does not appear in phone settings?
- How can I see all SIM numbers registered under my Emirates ID?
- Final Summary
Whether you just got a new SIM, switched phones, or simply cannot remember your number, this guide covers 7 reliable methods to check your DU number in seconds — for both prepaid and postpaid users.
DU Number Check — All Methods at a Glance
| Method | Code / Action | Works For | Internet? | Balance? |
| USSD Code | Dial *116# | Prepaid & Postpaid | No | No |
| SMS | Send NUMBER to 1355 | Prepaid & Postpaid | No | No |
| DU App | Login → Dashboard | Prepaid & Postpaid | Yes | No |
| Phone Settings | Settings → About → SIM | Most phones | No | No |
| Profile → My Number | WhatsApp users | No | No | |
| Call a contact | Call any number | All users | No | Yes |
| Customer Care | Call 155 | All users | No | No |
Method 1: Dial *116# — Fastest & Most Reliable
This is the go-to method for most DU users. It works instantly on any DU SIM — prepaid or postpaid — with no internet and no balance required.
- Open your phone dial pad
- Dial *116# and press the call button
- Your DU mobile number appears on screen within seconds
Pro Tip: Save your DU number in your contacts immediately after checking so you never need to look it up again.
Method 2: Send SMS to 1355
Prefer a text? DU offers two SMS options to retrieve your number — both are free and work without internet:
| SMS to Send | Send To | What You Get |
| NUMBER | 1355 | Your DU mobile number |
| getmymsisdn | 9296 | Your DU SIM number |
Both SMS methods are free and work even with zero credit balance. You will receive an automated reply within seconds.
Method 3: Check DU Number in the DU App
If you have internet access, the DU app displays your number clearly on the home dashboard — along with your account type, balance and active plans.
- Download the DU app from App Store or Google Play
- Log in using your Emirates ID or DU credentials
- Your mobile number is displayed at the top of the home screen
This is the most complete method — useful if you also want to check your balance, data usage or active subscriptions at the same time.
Method 4: Check via Phone Settings
Most smartphones store the SIM number in the device settings. This method requires no codes or apps:
For Android
- Go to Settings
- Tap About Phone or About Device
- Select Status or SIM Status
- Look for My Phone Number or SIM Number
For iPhone
- Open Settings
- Tap Phone
- Select My Number
- Your DU number appears at the top
Note: This method only works if your number was saved on the SIM card when it was issued. Some DU SIMs may not have this pre-saved. If the field is blank, use *116# instead.
Method 5: Check via WhatsApp
If your DU number is registered on WhatsApp, you can find it directly in the app — no codes needed:
- Open WhatsApp
- Tap the three dots (menu) or go to Settings
- Tap your profile name or photo
- Your DU number is displayed under your profile
This is a handy quick check if you already have WhatsApp open and do not want to leave the app.
Method 6: Call a Friend or Contact
The simplest method of all — and it requires zero setup:
- Use your DU SIM to call or send a text to any contact
- Your DU number will appear on their screen as the caller or sender
- Ask them to read your number back to you
Works instantly, requires no internet, no app and no codes. Perfect when you are in a hurry or have a second phone nearby.
Method 7: Call DU Customer Care (155)
If none of the above methods work — for example if your SIM is inactive or USSD codes are failing — contact DU directly:
- Dial 155 from your DU SIM (free)
- Or call +971 4 390 0155 from another network
- Follow the IVR instructions or speak to a live agent
- Request your mobile number and verify your identity if asked
DU customer support is available 24/7. Have your Emirates ID ready for identity verification.
What Does a DU Number Look Like?
DU mobile numbers in UAE are 8 digits long after the country code. Common DU prefixes include:
| Prefix | Network | Example |
| 050 | DU or Etisalat | 050 XXX XXXX |
| 052 | DU | 052 XXX XXXX |
| 055 | DU or Etisalat | 055 XXX XXXX |
| 056 | DU or Etisalat | 056 XXX XXXX |
| 058 | DU | 058 XXX XXXX |
Note: Prefixes 050, 055 and 056 can belong to either DU or Etisalat. Dial *116# to confirm which network your SIM is on.
DU Number Check Not Working? (Troubleshooting)
No network signal: Move to better coverage and try again.
Incorrect code: Double-check you dialled *116# correctly.
SIM inactive or suspended: DU suspends SIMs after 90 days without recharge. Visit a DU store with your Emirates ID to reactivate.
Roaming issues: USSD codes may not work outside UAE. Use the DU app on Wi-Fi or SMS method instead.
Dual SIM phone: Make sure your DU SIM is selected as the active calling SIM before dialling *116#.
iPhone Wi-Fi issue: Some iPhones have trouble with USSD when connected to Wi-Fi. Try disabling Wi-Fi and dialling again.
Related Guides on Urban Emirates
- How to Check DU Balance in UAE — Complete 2026 Guide
- DU Prepaid Data Plans UAE — All Options & Codes
- DU Unlimited Data for 1 Day — Price, Code & Options
- Etisalat vs DU: Which SIM is Better in UAE?
Frequently Asked Questions
What is the DU number check code?
Dial *116# from your DU SIM. Your mobile number appears on screen instantly — no internet or balance required.
Is checking your DU number free?
Yes. Dialling *116#, sending SMS to 1355, and using the DU app are all completely free.
Can I check my DU number without internet?
Yes. Dial *116# or send NUMBER to 1355 — both work without internet or balance.
Can I check my DU number while roaming?
USSD codes may not work outside UAE. Use the DU app on Wi-Fi or the SMS method to 1355 instead.
How do I check my DU number for a postpaid SIM?
All 7 methods in this guide work for postpaid users. The fastest is *116# or the DU app dashboard.
What if my DU number does not appear in phone settings?
Some SIM cards do not have the number pre-saved. In that case, use *116# or send NUMBER to 1355 for an instant result.
How can I see all SIM numbers registered under my Emirates ID?
Log into the TDRA Hesabati portal using your UAE Pass to see all mobile numbers registered to your Emirates ID across all UAE operators.
Final Summary
The fastest way to check your DU number in UAE is by dialling *116# — free, instant, and works on any DU SIM without internet or balance.
If that does not work, the SMS method (send NUMBER to 1355) is the next best option. For full account management and number confirmation, the DU app is the most reliable tool available.
Once you find your number — save it. Add it to your contacts, screenshot it, or note it somewhere safe so you never have to look it up again.
