AccorHotel
At Your Service Agent – Hotel Franchised
- Salary
- Not stated
- Experience
- 1+ years
- Location
- Dubai
- Job type
- Full-time
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About the job
This is a front desk and guest service role at Grand Mercure Business Bay in Dubai, covering check-in and check-out, payments, switchboard calls and guest requests across rotating 24/7 shifts. Candidates should have hotel front office experience preferred, fluent English and Arabic, and a hospitality degree or diploma is an asset. The posting describes Accor's staff benefits and career growth in general terms but does not list specific pay or allowances.
You need
- Minimum of 1 year hotel experience in Front Office, Guest Relations, or Telephone Operations is preferred
- Fluent English (written and verbal); Arabic stated as a must
- Minimum 1 year hotel front office, guest relations or telephone operations experience preferred
- Knowledge of property management systems (Opera preferred) and Microsoft Office
- Willing to work rotating shifts including nights, weekends and early mornings
- Hospitality Management degree or diploma is an asset
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