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Delivery Hero

Posted 3 days ago · via jobs.smartrecruiters.com

Customer Service Advisor – Instashop

Salary
Not stated
Experience
2+ years
Location
Dubai
Job type
Full-time

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About the job

Instashop, part of Delivery Hero, is hiring a Customer Service Advisor in Dubai to handle inbound calls, messages and partner support while meeting service KPIs. Candidates need a high school diploma, at least 2 years of customer service or call centre experience, and strong English, with Arabic a plus. The posting does not list pay or benefits.

You need

  • Minimum 2+ years in customer service or call centre roles
  • High school diploma or equivalent
  • Minimum 2+ years customer service or call centre experience
  • Strong written and verbal English; Arabic is a plus
  • Comfortable with high call volumes and rotational shifts including weekends
  • Basic IT troubleshooting for partner support

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