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AccorHotel

Posted 2 days ago · via jobs.smartrecruiters.com

Guest Service Agent (Operator)

Salary
Not stated
Experience
1+ years
Location
Doha
Job type
Full-time

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About the job

This is a front-desk style role at an Accor hotel in Doha, handling guest and visitor enquiries, phone communications, appointments and admin records. It needs at least one year of hospitality or customer service experience, good English and comfort with computer systems, with Opery System knowledge a plus. The text does not state salary or benefits.

You need

  • At least 1 year in a guest-facing, communication or customer service role
  • At least 1 year guest-facing or customer service experience
  • Excellent English communication skills
  • Comfortable with computer systems (Opera System preferred or willingness to learn)
  • Strong interpersonal and problem-solving skills
  • Passion for customer service

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