Foodics
Renewals Specialist
- Salary
- Not stated
- Experience
- 1-3 years
- Location
- Madinah
- Job type
- Full-time
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About the job
Foodics, a restaurant management and payment technology company, is hiring a Renewals Specialist based in Madinah to manage a portfolio of customers, handle renewals, and reduce churn. Candidates need 1-3 years of customer success, account management, renewals or support experience, and Arabic is required. The company offers competitive pay with bonuses, possible shares, training and a learning stipend.
You need
- 1-3 years in Customer Success, Account Management, Renewals or Support
- Arabic required; English a plus
- Customer-centric mindset with problem-solving skills
- Comfortable working with retention, churn and ARR targets
- CRM experience (e.g. Salesforce) is a plus
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