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AccorHotel

Posted 3 days ago · via jobs.smartrecruiters.com

Royal Service Agent (Telephone Operator – Russian Speaker)

Salary
Not stated
Experience
Not stated
Location
Dubai
Job type
Full-time

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About the job

This is a telephone operator and front-desk style role at Fairmont The Palm in Dubai, handling calls, emails, guest requests and dispatching service tasks through the Royal Service system. Applicants need fluent Russian and English, prior telephone operator experience and strong guest service skills. The posting does not state salary or benefits.

You need

  • Previous role as a Telephone Operator is a must
  • Fluent Russian and English, spoken and written
  • Previous experience as a Telephone Operator
  • Strong guest services and verbal communication skills
  • Computer literacy in Microsoft Windows; Opera PMS knowledge an asset
  • Ability to work under pressure in a fast-paced environment

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